C
Communication
Is information flowing in both directions? Does your team feel heard when they raise something?
When it drops: Your team has stopped telling you what's going wrong. Problems build in silence until someone resigns and lists "communication" in the exit interview.
L
Learning
Are people growing? Do they feel like they're developing new skills or just repeating the same work?
When it drops: People feel stuck. The ones with options start exploring them. The ones without options disengage in place.
O
Opportunity
Can people see a future here? Is there somewhere to go, or does the path ahead look flat?
When it drops: Your best people start browsing job boards. Not because they hate the job. They can't see what's next.
V
Vulnerability
Can people be honest without risk? When something's wrong, do they say it or hide it?
When it drops: You get a team that says "everything's fine" in every meeting while building resentment underneath. The resignation comes out of nowhere because nobody felt safe flagging the problem.
E
Enablement
Do people have what they need to do their job well? Are blockers being removed or ignored?
When it drops: Frustration builds. Good people start feeling like they're fighting the system instead of doing their work. Productivity falls before anyone leaves.
R
Reflection
Do people feel recognized? Is their contribution visible to the people who matter?
When it drops: People start to feel invisible. The work doesn't change, but the energy behind it does. Discretionary effort disappears first. Then the person follows.
These aren't abstract concepts. They show up in your bi-weekly report as scores. When communication drops on your team, you'll see it within two weeks, not two quarters. The Action Hub gives you specific things to do about it that fit into your working day. Small adjustments. Not another initiative. Not another meeting.
Want the full science? Read about the CLOVER Framework